MRR is a good KPI for subscription businesses, not usage-based billing models.
With SaaS inception, we dogfood our product and benefit from using it.
SaaS billing is rarely fair. Either the vendor gave away too good a deal or the customer just got ripped off.
Implementing pay-as-you-go billing may seem easy on the surface, but if you dig under the covers its a much more complex engineering problem.
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